FAQ

To reserve a neon sign for your event, simply browse our collection, choose your desired sign, and click on the 'Rent Now' button. You'll be prompted to provide event details, select a pickup time, and make a $25 deposit to secure your booking.

The total cost to rent a neon sign for your event is $75. This includes a $25 deposit to secure your reservation and the remaining $50 due upon meetup.

Once we discuss where the event will be held, we can discuss a meetup place or we can drop off the neon sign to you for a small additional fee.

Currently, our neon sign rentals are for pre-designed signs in our collection. However, if you're interested in a custom design, please contact us, and we'll be happy to help create you one.

At the moment, we offer meetup or delivery services. You are responsible for safely transporting the neon sign to your event location and setting it up. We'll provide instructions and ensure your sign is well-packaged for transport.

If you need to cancel your rental reservation, please let us know as soon as possible. The $25 deposit is non-refundable, but we can assist you in rescheduling your rental for a future date if needed.

Our standard neon sign rental duration is for the day of your event. You'll pick up the sign on the day and return it the following day, ensuring you have ample time to set up and enjoy the sign at your event.

We understand that accidents can happen. If the neon sign is damaged during your rental period, please contact us immediately to assess the situation. Depending on the extent of the damage, additional charges may apply for repairs or replacements. The replacement fees will not exceed $250.